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Policy Page

Everything you need to know about Shipping, Payment Plans & more!

Payment Plans

I understand that times are tough right now, however I do not believe this should inhibit us from acquiring beautiful, handcrafted medicine tools and spiritual supplies.
So, I am pleased to announce that Payment plans are available to those seeking my creations! xx 
Please read the below Terms and Conditions for this offering. 

Terms and Conditions:

  • To organise a Payment Plan for your purchase please Contact me via my email
    Send me a message on Facebook/Instagram @thekynochwitch to organise your personal Payment plan.

  • Payment Methods include PayPal, Bank Transfer, Invoicing

  • A minimum amount of $60AUD will be required to secure purchase. This amount is non-refundable.

  • Remaining amounts can be paid as per the negotiation of payment plan across 2-3 weekly or fortnightly installments. 

  • Items will not be Shipped until Full payment has been received.

  • Please Note that in the case of 'Change of Mind' or Cancellation of an Order, The Payment plan will be terminated. Amounts already paid will not be Refunded. 

If you have and concerns or issues in regard to your Payment plan/ purchase, Please Contact me via email or Facebook/Instagram.

Shipping Information

I happily offer shipping to both domestic and international purchases! xx
Please be sure to read to following Shipping Policy. 

Terms and Conditions:

  • We Ship Locally & Internationally.

  • Shipping Costs have been included in Total Price of Item

  • We offer Standard Parcel post with a Tracking number provided and Signature upon delivery via Australia Postal Service 

  • A Tracking Number and Signature post is included in every purchase and as such we will not be held responsible for any Loss or Damages which may occur in Transit.
    Refunds will not be Issued for Items Damaged or Lost in Transit.
    We are happy to lend a hand in Tracking or resolving issues regarding Postage Complications however,
    Inquiries regarding Lost or Damaged Items must be made to your Local Postal or Courier Service

  • In the case that your order is not received and is Shipped back to us and you would like your order to be Re-Shipped, you will be required to cover cost of postage. 
    Order will not be Re-Shipped until full payment of postage cost is received.

  • Orders that have already been Shipped, Delivered and Returned will not be Refunded, as Order will be deemed as successfully Processed

  • Please ensure your postal address details are correct upon purchase and inform us promptly if you wish to correct or change these details in your order.

Returns & Refunds

Terms and Conditions

  • NO Returns or Refunds will be provided for Intuitive Readings or Artworks, Intuitive Ritual Rattles or Custom Ritual Rattles rendered, as these are a Custom Offerings.

Items eligible for Returns or Refunds, are as indicated in the Products Additional Information section under the heading
'Returns & Refunds'
and must adhere to the outlined Terms and Conditions of Product purchase, as outlined below.

Terms and Conditions:

  • To be Eligible for a Refund on Returns
    Item purchased (Including extra items, E.g., Palo Santo, Crystal ect) must be returned via post within 14days of Receiving item
    (We will not cover postage costs for Returns)

  • Items must not be damaged or tampered with
    This includes any damage which may have been sustained during transit.

A full Refund will be issued for the cancellation of an Order, if the order is cancelled within 2 days of purchase and is not subject to a payment plan
(If order has already been shipped see the above sections for Returns)

If you are unhappy with your purchase or items upon receiving them please contact me with your feedback/concerns.

Contact us via email 
Message me via Facebook or Instagram @thekynochwitch

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